Supervises and coordinates activities of personnel engaged in performing tests required for diagnosis and quality control. The Laboratory Manager reports directly to the CEO. The Laboratory Manager performs the following:

Essential Duties and Responsibilities

Directs and advises personnel in the test procedures and analyzer operations.
Compiles and analyzes test information to determine operating efficiencies of processes or equipment. Also responsible for troubleshooting equipment malfunctions and quality control failures.
Maintains a Quality Assurance program.
Tests and analyzes manufacturers sample products and adjusts formulas/processes based on results when products fail to meet expectations or are discontinued by the manufacturer.
Prepares test solutions, compounds, and reagents for use by laboratory personnel in conducting tests, if necessary.
Investigates complaints on existing products.
Establishes or adjusts work procedures to meet testing schedules.
Recommends measures to improve testing procedures and uses of the equipment.
Analyzes and assists laboratory staff. Resolves workflow problems.
Maintains time and testing records, instrument calibrations, proficiency testing, and inventory of supplies necessary for completion of ordered tests.

Supervisor Responsibilities

Directly supervises staff (CLT or CLS) in the Medical Laboratory.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Participates in interviewing, hiring, and training of employees; planning, assigning, and directing workflow; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems with lab personnel.

Qualifications

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and experience: Bachelor’s degree from a four year college or university with the successful completion of a clinical laboratory internship. Must have passed a Generalist’s examination offered by ASCP or other national certifying body for a Clinical Laboratory Scientist/Medical Laboratory Scientist. Minimum of 5 years of experience as a bench-level Technologist. Previous supervisory or management experience is preferred.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Certificates, Licenses, and Registrations

Must be licensed in the State of Montana as a Clinical Laboratory Scientist. Must renew CLS license with the State of Montana annually.

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